City of Oakland

Submit Service Request
New Service Request

Step 1
Select Service Request Type

Step 2
Questions and Answers

Step 3
Identify Service Request Location

Step 4
Enter Contact Information

Step 5

Verify and Submit Service Request

Existing Service Request

Existing Service Request Status Check

Enter your email address and the Service Request Number to check on the status of a service request.  Click the "Check Status" button to retrieve the available information.

Enter Service Request Number:
Email Address:


If you are unable to retrieve information about a Service Request, please contact the Public Works Call Center at 510-615-5566 and we will do our best to retrieve the Service Request status for you. 

Contact Us: at the Public Works Call Center to make suggestions on how to make this website easier to use.
Phone: (510) 615-5566  Email: