New Service
Request
Welcome! This web site enables you to request a public works
maintenance service.
Please note that this web site is for NON-EMERGENCY
services only!
For potential emergency situations, call 510-615-5566. There are five steps to submitting a service request:
- Step 1 - Select the type of service request.
- Step 2 - Answer questions about the service request to help us better understand
the request.
- Step 3 - Enter the location of the service request.
- Step 4 - Enter your contact information.
- Step 5 - Enter additional comments, verify the information you entered, and submit
the service request.
After you submit your request, you will receive a Service Request ID
for reference purposes. If you want to check on the status later, you'll need
the Service Request ID.
We appreciate your request and thank you for being our "eyes and ears" on the City
of Oakland.
Click on the "New Service Request" button to begin. If you
prefer to call us to make a service request, we can be reached at 510-615-5566.
Existing Service Request
Welcome back! You can check on the status of a service request that you previously
submitted. You'll need the Service Request ID number and
the email address you used to submit the request.
Click on the "Check Status" button to begin.
Contact Us: at
the Public Works Call Center to make suggestions on how to make this website easier
to use.
Phone:(510)615-5566 Email: pwacallcenter@oaklandnet.com.
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