New Service Request
Select Service Request Type
Questions and Answers
Identify Service Request Location
Enter Contact Information
Verify and Submit Service Request
Existing Service Request
Step 1 - Select a Service Request Type
What Type of Problem Is It?
You can scroll through the complete list of service request types, or use the keyword search to narrow the choices. Then click the "Select" button next to your choice, to move to the next step.
Note: Use only ONE WORD in the Keyword Search.
Examples of keywords you can use:
garbage, graffiti, pothole, tree, drain, light, sign
Public Works maintains the public infrastructure. Please note that
this web site is for NON-EMERGENCY service only. For potential emergency
situations, call (510) 615-5566. This web site enables
you to request a service for these assets and activities:
- City Facilities (graffiti, custodial services, fire stations, recreation centers, tot lots)
- Parks (landscaping, litter removal, mowing, sports fields)
- Storm Drains (flooding)
- Streets (illegal dumping, street sweeping, pot hole repair, litter containers, signage)
- Street Lights (outages)
- Trees on public right-of-way (tree pruning, tree removal)
Contact Us: at the
Public Works Call Center to make suggestions on how to make this website easier to use.
Phone: (510) 615-5566 Email: firstname.lastname@example.org